| Post Name | Customer Success Engineer |
| Date | Aug 23, 2023 |
| Short Info. | CleverTap is inviting applications for the position of Customer Success Engineer. Here, you are given complete information about the job. You must read the complete article for related information. |
CleverTap Recruitment 2023 Overview
| Company Name | CleverTap |
| Post Name | Customer Success Engineer |
| Job Type | Regular, Full-Time |
| Location | Mumbai |
| Experience | At least 1 year of experience |
| Category | Private Jobs |
| Salary | Upto 5,00,000 PA |
| Official Website | CleverTap.com |
About CleverTap
CleverTap is a renowned global provider of customer engagement and retention solutions.
We specialize in helping app-driven brands enhance user engagement, retention, and overall value. Our Retention Cloud platform offers tailored experiences, utilizing audience insights, segmentation, multi-channel interaction, and automation.
Trusted by 2000+ leading brands worldwide, CleverTap is headquartered in California and holds a strong global presence. Join our innovative team and contribute to shaping the future of customer engagement.
Why Join CleverTap?
- Be a part of a rapidly growing global startup
- Thrive in a fast-paced, innovative environment
- Contribute to the high-growth mobile technology space
- Unlock learning opportunities and scale your skills
About the Customer Success Engineer Profile
Are you tech-savvy and ready to make an impact? Join us as a Customer Success Engineer and be the first point of contact for our valued customers.
Dive into technical and non-technical challenges, troubleshoot integration issues, and provide top-notch support.
Roles and Responsibilities
- Provide efficient and accurate technical assistance
- Collaborate with Engineering, Product, and Customer Success teams
- Contribute to online support documentation
- Own issues and drive resolutions to closure
- Interact with global customers to deliver exceptional experiences
Qualifications Required
- Engineering degree (Computer Science preferred)
- 1+ years of programming experience (API, Web, or Mobile)
- Strong grasp of programming concepts and languages
- Excellent communication skills and customer focus
- Analytical and problem-solving abilities
Skills Required
- Knowledge of multiple Mobile development platforms (Android, iOS, Hybrid)
- Ability to work independently and deliver value
- Readiness to work in shifts
Location
Mumbai (On-site). Work From Office.
Training and Interview Rounds
- Technical assessment and programming skills evaluation
- Communication and interpersonal skills assessment
- Role-specific scenario-based evaluation
How To Apply For CleverTap Recruitment 2023
To apply for Customer Success Engineer, follow these steps:
- To begin, find the application link that is given below.
- Click the “Click Here” button mentioned below.
- You can now access the official website of CleverTap.
- Read the official announcement for further information.
- Then Click on the Apply Button.
- Complete the Job Post Application Form by entering all the required information.
- Press the final submission button at this point and wait.
- On your screen, your application form will display.
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